Your GMOS comes with a limited one-year warranty with your purchase. SpeedAngle warrants the GMOS device against defects in materials and workmanship under ordinary use for one year from the invoice date. This limited warranty does not cover damage due to external cause, including but not limited to accident, abuse, misuse, improper installation, improper connections with devices or components other than specified, and unauthorized repair or alteration.
To request warranty service, please contact your local dealer. If you purchased GMOS directly from www.speedangle.com, please email firstname.lastname@example.org. In the email, please include a problem description and your GMOS registration number. Your GMOS registration number is a combination of 1 letter followed by 7 digits. It can be found at the back of your GMOS dashboard unit and on the Welcome Screen. A Return Merchandise Authorization Number (RMA#) and a warranty service shipping label will be issued if the request is approved. The RMA# and shipping label are valid for 30 days from their issue date.
To ship the GMOS device back for warranty service, please follow the instructions below:
- Please ship the GMOS device in its original or equally protective package with a copy of the original packing slip or the PayPal invoice.
- Please print and cut out the issued shipping label and adhere it to the top of the package. A package without the issued shipping label or with an expired shipping label will be refused.
- Please send the GMOS device insured and postage prepaid or accept the risk of package loss or damage during shipment.
- The repaired or replaced GMOS device will be shipped back to you. Please contact your local customs office for information as to taxes, duties, or other brokerage fees that may be applied to returned goods.
Once our service center receives your GMOS device, we will either repair or replace the GMOS device at our option. The removed or replaced parts or device are property of SpeedAngle Inc.
Please remember to download the logs recorded on your GMOS device before you ship it to our service center. It is very likely that the logs will be damaged or lost during warranty service. SpeedAngle will not be responsible for such damage or loss.